Refunds and Cancellations Policy:
Thank you for choosing StrongKong. Our Refunds and Cancellations policy is designed to ensure a smooth experience for our valued customers.
Cancellation:
- You may cancel an order within 24 hours of placing it for a full refund.
- After 24 hours, the order may have already been processed, and cancellation is subject to our discretion.
Refunds:
- Refunds are processed within 1-2 business days after receiving returned items.
- Refunds are issued to the original payment method.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 2 days of delivery for a replacement or refund.
Return Process:
- Items must be returned within 7 days of purchase, in their original condition and packaging.
- Contact our customer service for return authorization and shipping instructions.
Non-Returnable Items:
- Some items, such as personalized or used products, may not be eligible for return.
Contact Us:
- For any questions or concerns about refunds and cancellations, please contact our customer service team at {info@strongkong.in]..